Good questions. Clear answers.

Spring through fall is the busiest and easiest season. Roofs can be done in colder weather too, but shingle sealing strips need some warmth, so check the manufacturer's cold-weather guidance and ask us how we handle it.

An ice dam is a ridge of ice at the edge of the roof that stops meltwater draining. It is commonly linked to heat escaping into the attic, which melts snow on the roof. Ventilation, insulation and air sealing all play a part, so there is rarely one single fix.

Rules differ by municipality and by the work involved, for example structural changes. Check with your municipal building department before work starts, and ask us any questions about what the job involves.

Yes. Every roof is quoted in writing after we have seen it. If we find hidden damage during the work, we show you and agree the price before continuing.

We provide photos, a written description and a quote that you can share with your insurer. We do not decide coverage and we cannot promise a claim will be approved.

Shingle manufacturers and roofers each offer warranties with their own terms. We go through the details in writing before you sign.